Frequently Asked Questions

Once you've provided all details of your event, a $300 retainer fee will be collected.

With this fee:

• your date will be reserved
• a digital design of your setup will be provided
• an itemized breakdown of your costs including delivery & installation will also be provided

We can always make adjustments to the initial design. Once you approve a design, a formal quote will be sent. At this point, a remaining balance to complete deposit will be collected.

Please note: If you book with us, your retainer fee will be applied as a payment towards your invoice. Should you not book with us, the retainer fee is non-refundable.

Delivery fee is based on mileage. Installation fee varies by design.

No. All retainers are non-refundable and non-transferable. Retainer fees cover the time invested by the designer to create a unique setup, communicate and obtain pricing from vendors, and gather all item pricing to provide client with a quote. The retainer fee also serves to block off your date, thus, preventing us from booking other potential clients.

No. We take pride in not only executing amazing high-quality setups, but also in creating unique designs for every client. We can use your pictures to get an idea of the style you have in mind, but we will not replicate them.

We'd love to help everyone, unfortunately, spots are limited. Please reach out to us as soon as you have set an event date and have a venue booked. Typically, clients book at least 3-6 months in advanced.

If we have an available spot, we can squeeze you in our schedule. This means we will have to go in high-gear mode and prioritize your event to ensure we have everything ready in a few days. As a result, a $50 rush fee will be applied on your invoice.

But we totally understand of last minute requests. We do accept them as well but will be kind of rush to play orders for your designs.

Yes! However, since we don't know the venue's location or what timeframes will be available for us to set up, we will have to block off the whole date for you. This means we are missing out on booking other events on your date. As a result, a $300 non-refundable retainer will be collected. The retainer will be applied as a payment towards your total invoiced amount. However, in the case that you cancel your booking or change the date, the $300 retainer fee may not be refunded if a new date cannot be agreed upon. New event date must fall within 3 months of the original event date.

We accept payments via Zelle, CashApp & Venmo. We also accept all major debit and credit cards (VISA, Mastercard, AMEX, Discover).

We accept payments via Zelle, CashApp & Venmo. We also accept all major debit and credit cards (VISA, Mastercard, AMEX, Discover).

Full-deposit refunds are only available in the first 48 hours after deposit has been made. If the party/booking is cancelled after the 48 hour full-refund period, refunds are as follows:

• If event is cancelled within 3 weeks of event date, payments made up to date will be refunded after deducting retainer/deposit.
• If event is cancelled within 2 weeks of event date, up to 50% of total payments made to date will be refunded after deducting costs of custom items ordered to date, vendor deposits paid and retainer/deposit.
• If event is cancelled within 7 days of event date, there will be NO refund of any payments made to date and retainer/deposit.

WOW My Party will work with the client to re-schedule the event to the next available date within 3 months. Deposits, retainers and payments made to date are non-transferable and cannot be used towards a new event. Additionally, the original theme cannot be changed.

Email us : Blossomseventdecor@gmail.com

Contact :  940-999-7819